Terms of Service

Terms of Service

Last updated: 14 November 2026

Welcome to SIZAH. These Terms of Service explain the conditions that apply when you visit our website or purchase products from us.

By using our website or placing an order, you agree to these terms. Please read them carefully before making a purchase.

1. About SIZAH

This website is operated by:

Trading name: SIZAH
Legal business name: AANIA LTD
Website: www.sizah.com
Email: customer.service@sizah.com
Business address: 646 Lea Bridge Road, London, England, E10 6AP
Company registration number: 17283635

References to "SIZAH", "we", "us" or "our" refer to the business operating this website.

2. Using Our Website

By using this website, you confirm that:

  • You are legally able to enter into a binding agreement.

  • Any information you provide is accurate and up to date.

  • You will not use our website for unlawful purposes.

  • You will not attempt to interfere with the security or operation of our website.

We reserve the right to restrict or suspend access where these terms are breached.

3. Products and Descriptions

We aim to ensure that all product descriptions, photographs, specifications and prices are accurate.

Product images are provided to help illustrate the items. Actual colours and appearances may vary slightly depending on screen settings and lighting.

If a product is incorrectly described or does not meet the requirements of applicable consumer law, your statutory rights remain unaffected.

4. Prices and Payments

All prices are displayed in pounds sterling (GBP).

Delivery charges, where applicable, will be displayed at checkout before you complete your purchase.

We currently offer free UK delivery on orders over £25.

Payment must be completed using one of the payment methods made available at checkout.

We reserve the right to correct genuine pricing errors. If an order is affected by a pricing error, we will contact you before proceeding.

5. Orders and Acceptance

When you place an order, you are making an offer to purchase the selected products.

You will receive an order confirmation by email. This confirms that we have received your order but does not necessarily mean that it has been accepted.

We reserve the right to decline or cancel an order where necessary, including where:

  • A product is unavailable.

  • A genuine pricing or listing error has occurred.

  • Payment has not been authorised.

  • We reasonably suspect fraudulent activity.

If payment has already been taken for an order that we cancel, we will arrange a refund.

6. Delivery

We currently deliver within the United Kingdom.

Our delivery arrangements are:

  • Free UK delivery on orders over £25.

  • Orders are usually processed within 1–2 working days.

  • Estimated standard delivery is 3–5 working days after dispatch.

Delivery times are estimates and may be affected by circumstances outside our control.

For further information, please see our Delivery Information page.

7. Returns, Refunds and Cancellations

We offer a 30-day returns period in addition to your statutory consumer rights.

Customers generally have a legal right to cancel an online purchase within 14 days of receiving their goods, subject to applicable legal exceptions.

Our Returns & Refunds page explains how to request a return, arrange a refund and contact our customer service team.

Nothing in these terms limits or removes your statutory rights under UK consumer law.

8. Faulty or Incorrect Products

Products supplied by SIZAH must meet the standards required by applicable consumer law.

If an item is faulty, damaged, not as described or otherwise does not meet your legal rights, please contact us.

We will work with you to resolve the issue in accordance with your statutory rights.

9. Intellectual Property

All content on this website, including our branding, logos, text, product images, graphics and designs, belongs to SIZAH or is used with permission.

You must not copy, reproduce, distribute or use our content for commercial purposes without our prior written permission.

10. Website Availability

We aim to keep our website available and operating correctly. However, we cannot guarantee uninterrupted access.

We may update, suspend or modify parts of the website when necessary for maintenance, improvements or other operational reasons.

11. Limitation of Liability

Nothing in these terms excludes or limits liability where doing so would be unlawful.

In particular, these terms do not exclude or limit liability for:

  • Death or personal injury caused by negligence.

  • Fraud or fraudulent misrepresentation.

  • Breach of your statutory consumer rights.

  • Any other liability that cannot legally be excluded or limited.

Where permitted by law, we are not responsible for losses that could not reasonably have been anticipated when a contract was formed.

12. Personal Information

We handle personal information in accordance with our Privacy Policy.

Please refer to our Privacy Policy for information about how we collect, use and protect your personal data.

13. Changes to These Terms

We may update these Terms of Service from time to time.

Any updated version will be published on this page with a revised date.

Changes will not remove rights you have already acquired under an existing order or contract.

14. Governing Law

These Terms of Service are governed by the laws of England and Wales.

If you are a consumer living elsewhere in the United Kingdom, you may also benefit from mandatory consumer protection laws applicable in your country of residence.

15. Contact Information

If you have any questions about these Terms of Service, please contact us:

SIZAH Customer Service
Website: www.sizah.com
Email: customer.service@sizah.com

Thank you for shopping with SIZAH.

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