Shipping Policy

At SIZAH, we aim to make ordering and delivery as straightforward as possible. We hold our own stock within the UK and prepare orders for dispatch from our UK inventory.

1. Where We Deliver

We currently deliver to addresses within the United Kingdom.

2. Delivery Charges

We offer free UK delivery on orders over £25.

For orders below £25, any applicable delivery charge will be displayed at checkout before you complete your purchase.

3. Order Processing

Orders are generally processed within 1–2 working days.

Working days exclude weekends and UK public holidays.

Once your order has been dispatched, you will receive a confirmation where available.

4. Estimated Delivery Times

Our estimated standard delivery time is 3–5 working days after dispatch.

Please remember that delivery times are estimates and are not guaranteed. Delays may occasionally occur due to courier issues, busy periods, adverse weather or circumstances outside our control.

5. Tracking Your Order

Where tracking is available, tracking details will be provided after dispatch.

If you have not received tracking information, or you have questions about your delivery, please contact our customer service team.

6. Incorrect Delivery Details

Please check your delivery address carefully before placing your order.

If you notice an error after ordering, contact us as soon as possible at customer.service@sizah.com. We cannot guarantee that changes can be made once an order has been processed or dispatched.

7. Delayed or Missing Orders

If your order has not arrived within the estimated delivery timeframe, please contact us so we can look into the matter.

We will work with you to investigate delayed or missing deliveries and help resolve the issue.

Your statutory consumer rights remain unaffected.

8. Contact Us

If you have any questions about shipping or delivery, please contact:

SIZAH Customer Service
Email: customer.service@sizah.com
Website: https://sizah.com