Terms of service

Terms of Service

Last updated: 14 November 2026

Welcome to SIZAH. These Terms of Service govern your use of our website and any purchases made through it. By accessing our website or placing an order, you agree to these terms.

Please read them carefully before using our website.

1. About SIZAH

This website is operated by:

Business name: AANIA LTD
Business address: 646 Lea Bridge Road, London, England, E10 6AP
Company registration number: 17283635
Website: https://sizah.com
Email: customer.service@sizah.com

In these terms, “we”, “us” and “our” refer to SIZAH and the business operating this website.

2. Using Our Website

By using our website, you confirm that you are legally able to enter into a binding agreement.

You agree not to use our website for any unlawful purpose or in a way that could damage, disrupt or interfere with the website or its services.

We reserve the right to refuse access to our website or services where there is a legitimate reason to do so.

3. Products and Descriptions

We aim to ensure that all product descriptions, images and information are accurate and up to date.

However, colours and appearances may vary slightly depending on your screen or device.

We reserve the right to correct errors, update product information or discontinue products without prior notice.

This does not affect your statutory consumer rights.

4. Prices and Payments

All prices displayed on our website are in pounds sterling (£), unless stated otherwise.

Delivery charges, where applicable, will be displayed during checkout.

We reserve the right to change product prices at any time. Any price changes will not affect orders that we have already accepted.

Payment must be completed using the payment methods available at checkout.

5. Orders and Acceptance

When you place an order, you are making an offer to purchase the selected products.

You will receive an order confirmation by email. This confirms that we have received your order but does not necessarily mean that the order has been accepted.

We reserve the right to cancel or refuse an order where there is a legitimate reason, such as a pricing error, suspected fraudulent activity or product unavailability. If payment has already been taken, an appropriate refund will be issued.

6. Delivery

We currently offer delivery within the United Kingdom.

Orders are generally processed within 1–2 working days. Estimated standard delivery is 3–5 working days after dispatch.

Free UK delivery is available on orders over £25. Any applicable delivery charges will be shown at checkout.

Delivery estimates are not guaranteed and may be affected by circumstances outside our control.

Please refer to our Delivery Information page for further details.

7. Returns and Refunds

Our returns and refunds are handled in accordance with our Return and Refund Policy and applicable UK consumer law.

We offer a 30-day returns period, alongside your statutory cancellation rights for eligible online purchases.

Nothing in these terms limits or removes your legal rights regarding faulty, damaged or incorrectly supplied goods.

Please refer to our Return and Refund Policy for full details.

8. Faulty or Incorrect Products

If you receive a faulty, damaged or incorrect product, please contact us at customer.service@sizah.com.

We will work with you to resolve the issue in accordance with your statutory rights.

9. Intellectual Property

All content on this website, including text, images, logos, graphics, designs and branding, belongs to SIZAH or is used with permission.

You must not reproduce, copy, distribute or use our website content for commercial purposes without our written permission.

10. Website Availability

We aim to keep our website available and operating smoothly. However, we cannot guarantee uninterrupted access.

We may update, suspend or withdraw parts of our website when necessary.

11. Limitation of Liability

Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, or your statutory consumer rights.

Subject to the above, we are not responsible for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control.

12. Privacy

Your personal information is handled in accordance with our Privacy Policy.

Please read our Privacy Policy to understand how we collect, use and protect your information.

13. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will be published on this page, with the updated date shown at the top.

14. Governing Law

These Terms of Service are governed by the laws of England and Wales.

If you are a consumer living elsewhere in the United Kingdom, you may also benefit from any mandatory consumer protections applicable in your part of the UK.

15. Contact Us

If you have any questions about these Terms of Service, please contact us:

SIZAH Customer Service
Email: customer.service@sizah.com
Website: https://sizah.com